Shipping policy
Shipping Policy
Thank you for shopping with Blushvelle. We are committed to delivering your order as quickly and safely as possible.
Order Processing Time
Orders are typically processed within 1-3 business days after payment is confirmed.
Processing times may be slightly longer during high-demand periods, holidays, or promotional events.
Shipping Time
Estimated delivery time is 5-12 business days after your order has been processed and shipped.
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside of our control.
Shipping Locations
At this time, we primarily ship to customers within the United States.
If shipping options are available for your location at checkout, your order can be completed normally.
Shipping Cost
Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.
From time to time, Blushvelle may offer free shipping promotions.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information when available.
Please allow up to 48 hours for tracking updates to appear after your tracking number is issued.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
Blushvelle is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, please contact us immediately at support@blushvelle.com.
We will do our best to help, but we cannot guarantee changes once an order has already been processed or shipped.
Lost, Delayed, or Stolen Packages
Blushvelle is not responsible for shipping carrier delays or packages marked as delivered by the carrier but reported as missing or stolen.
If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier first. You may also contact us at support@blushvelle.com, and we will do our best to assist you.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us immediately at support@blushvelle.com with your order number and photos of the issue so we can evaluate the situation and make it right.
Contact Us
For any shipping questions, contact us at support@blushvelle.com.